How To Fix An Android That Won’t Connect To A Wi-Fi (On All Variants)

Android phones are impressive. The features and design have made many users happy, but have you encountered problems establishing a Wi-Fi connection on your Android phone or tablet? If that’s the case, you’re not the only one, as WLAN issues in Android are quite common. For this reason, we have created a list of solutions to help you solve Wi-Fi issues on your Android devices.

We talk about tips, workarounds and solutions for Android smartphones: Samsung Galaxy, HTC, Nexus, LG and all variants. We start with simple solutions and work our way up to complex solutions to try and solve the problem you are facing.

See also: How to boot Samsung Galaxy S7 Edge in safe mode and Android does not turn on?

Looks like it: How to fix Samsung Galaxy S9 Wi-Fi issues

Android solutions do not connect to Wi-Fi

Why can’t my Android phone/tablet connect to the Internet?

While there is no single reason why you have Wi-Fi issues on your Android phone, they can be categorized into 4 categories.

4 Possible causes :

  • Network configurations such as IP address and DHCP.
  • Software and firmware issues
  • Passwords and wrong information
  • Radio wave propagation: (WiFi is a radio wave that propagates in a straight line, it can be interpreted if you are far from the modem or behind discrete walls).

Solution 1: Turn on Wi-Fi

If you cannot connect or if the Wi-Fi connection is constantly interrupted, switching Wi-Fi connections has proven effective in many cases. Open your phone’s notifications area and find the Wi-Fi icon, tap it to turn it off, wait five seconds, then turn it back on. Let the phone search for available Wi-Fi connections and see if your issue is resolved. This simple trick works no matter what model you own. It fixed the Wi-Fi issues of the Samsung Galaxy S2, but it also fixed the Wi-Fi issues of the Samsung Galaxy S7 Edge for many users.

Solution 2: Change of flight mode

This is a solution that has worked for many users, so try switching to airplane mode. You can check the airplane mode in the notification area of your Samsung Galaxy phone. If you can’t find it, click on the icon that allows you to check all icons in the system tray and look for Airplane Mode. Turn it off, wait five seconds, then turn it back on.

Solution 3: Is Bluetooth turned on?

Bluetooth can cause a conflict with Wi-Fi, as some users have found that on some phones, Wi-Fi does not work when Bluetooth is turned on. If you have Bluetooth enabled on your Android smartphone, disable it in the notification area and then try using Wi-Fi again to see if the problem is resolved.


Solution 4: Energy-saving mode

The power saving mode is designed to help your battery consume less power. Since Wi-Fi is known to drain the battery quickly, it is usually turned off when power saving mode is enabled. Make sure the power saving mode is turned off. You can access the power saving mode from the Settings menu on your Samsung Galaxy phone.

Many users of the Samsung Galaxy S3 have reported that their device will not connect to a disconnected Wi-Fi and claim that this is due to a poor connection. It turned out that when the phone came out of sleep mode, power saving mode interfered with Wi-Fi and somehow disconnected it. The problem was in the software, so users had to turn off the power saving mode if they wanted to use a stable Wi-Fi connection.

Check if the power saving mode is causing a conflict in your phone to solve the Wi-Fi problem on your Samsung Galaxy device or any other Android device.

Solution 5: Forget all Wi-Fi networks and start again

A handy way to solve Wi-Fi problems, especially if you can’t connect to a network, is to clear all networks so that the Wi-Fi phone starts working again. But before you decide to proceed, make sure you have all the data you need to reconnect to your Wi-Fi network. This includes the network name and password required to connect to the network.

  • Go to the phone settings menu
  • Click on Connect
  • Search for Wi-Fi and click on it
  • All the Wi-Fi networks you have added to your phone are shown here. Tap each network name and select Forgotten.

After removing the networks, add the network you want to connect to by going to Settings and clicking Wi-Fi, then Wi-Fi Network. You will find the network you want to connect to, click on it, enter the password and you can connect.

Wi-Fi connectivity issues have annoyed many Android phone owners and we have received many questions from them, such as. B. How to fix the Wi-Fi problems of the Samsung Galaxy 2 and Samsung Galaxy S4. Some S7 and S7 Edge owners have also complained about connection issues on their phones, and this fix has solved the problem for a lot of Samsung Galaxy users.

Solution 6: All about passwords

Passwords are necessarily important because they are supposed to protect the network from unauthorized access. If you enter the wrong password, you will not be able to log in. Even if you know the password, you may enter it incorrectly. Make sure you enter the letters correctly and that the Caps Lock feature on your phone is turned on. The Samsung Galaxy S3 Wi-Fi verification error occurred when customers tried to connect to a network that used WPA2. However, the problem has been fixed by updates.

Solution 7: Are you connected to the right network?

You will often find that many networks have similar names. Make sure you are connected to the correct network, otherwise you will not be able to connect.

Solution 8: Smart Grid switch

Some Samsung Galaxy phones are equipped with Smart Network Switch, which means that if your Wi-Fi connection is unstable, the phone will automatically switch to mobile data and use your mobile data connection to transfer data. This makes it easy to forget about Wi-Fi issues, but if you don’t want to use a mobile data connection, turn it off. Many users who have complained about the constant loss of Wi-Fi signal on the Samsung Galaxy S5 have found this solution useful.

  • Reduce the shadow of notifications
  • Press the Wi-Fi icon to open the Wi-Fi settings menu.
  • Now press More at the top right of the phone.
  • A new field appears on the screen with detailed information about the smart grid switch.
  • Press the Off button to stop using the Smart Network Switch.

Solution 9: Restarting the phone

Restarting the phone may solve some Wi-Fi issues. Press and hold the power button until the power menu appears, then press Restart. After a few seconds, your phone should turn back on. Allow the Wi-Fi connection and check that it works as expected.

Decision 10: Upgrade operating system

Operating systems should be updated regularly. Your Android phone will work better if the phone software is updated as soon as possible. Your phone’s Wi-Fi may not work due to a software error. When a company becomes aware of a bug, it releases a fix in an update. When the Samsung Galaxy S3 was still in its infancy, one of the most common problems users encountered was that their Samsung Galaxy S3 could connect to Wi-Fi, but not to the Internet. This solution has helped many users to solve the problem. It doesn’t just work on the S3, but many Samsung Galaxy users have reported that it works on their phones as well.

  • To check that your phone is using the latest software, go to Settings.
  • Tap the whole device
  • Click Check for updates or Download updates manually. Depending on the phone you are using, you will find different options, but you should look for an option that allows you to check your phone for updates to make sure it is using the latest software.


Decision 11: Keeping Wi-Fi turned on during sleep

If you keep getting disconnected from Wi-Fi, check your Wi-Fi settings. One of our readers complained: My Samsung Galaxy S5 keeps losing connection and this solved the problem:

  • Pull down the notification screen and tap the cog icon to open the phone settings.
  • Now find Wi-Fi and click on it.
  • Depending on your Samsung Galaxy phone or version, you may see different options. Click on the three dots in the top right corner or on the word More.
  • Now find the Advanced option in the drop-down menu and click it.
  • Under Advanced Settings, you will find the Keep Wi-Fi turned on when not in use option.
  • You can choose from Always, Only when connected, and Never.
  • Press Always to keep Wi-Fi always connected.
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This can help resolve a connection error when the Wi-Fi connection is interrupted because the phone goes into sleep mode. This is helpful for many Android users who didn’t know that their sleep settings were affecting their Wi-Fi connection.


Decision 12: Restarting the modem

If all the devices connected to the modem do not work, it is advisable to reboot the modem. Follow the manual that came with the modem. Depending on the model and type of modem you are using, you may need to perform several steps. Restarting the modem may resolve Wi-Fi connection issues caused by problems in the modem.

If you find that rebooting the modem – (Read How to Reboot Your Modem on hasn’t solved the problem, check if you can connect to the network and use Wi-Fi from another device with the same modem. If all other devices can connect and use the connection without problems, you can continue troubleshooting the phone.

However, if none of the devices can connect, you need to troubleshoot the problem with your modem. To do this, you can call the modem manufacturer or follow the instructions in the modem manual.

Decision 13: Application by third parties

Some third-party applications may cause conflicts that prevent Wi-Fi from working as intended. Check if you have recently downloaded the application since the problem occurred. Once you’ve done that, check to see if the application has been updated. If the application has been updated and there may be a problem with the application, uninstall or disable the application and try using the Wi-Fi connection again.

When one of our readers complained that the Samsung Galaxy S4’s Wi-Fi wouldn’t turn on, he went through a number of troubleshooting steps before realizing that the problem was caused by a third-party app. To check if a third-party application is causing the problem, turn on the phone in safe mode.

  • Press and hold the power button
  • Then press and hold the stop button.
  • You will be asked if you want to restart in safe mode.
  • Tao OK
  • Your device is booted in safe mode
  • On the main screen, the words Safe Mode should appear in the lower left corner.

Try using the phone in safe mode and check if the Wi-Fi connection is working properly. If this is the case, the problem may be caused by a third party. You can then reboot the phone in the usual way to go to normal mode, and then check for updates to your applications. If all applications have been updated but the problem persists, remove the applications you think are causing the problem until the WLAN is working properly again.


Decision 14: Check the wireless router settings.

When my Android phone won’t connect to Wi-Fi, I usually think to check the settings of my Wi-Fi router – (Read the official guide), I also use it because I might have locked the settings and ended up not being able to connect my phone to Wi-Fi. Make sure your phone has access to Wi-Fi and that your Mac address is not blocked, otherwise you will not be able to connect to the Wi-Fi router.

For more information, see

Decision 15: Date and time

If you travel often, especially between different time zones, you may notice problems with your wifi because of the date and time on your Android smartphone. This must match the date and time of the router you wish to connect to, otherwise you will not be able to connect.

Make sure the date and time on your phone match the date and time you are on. You can change this information by going to the phone’s Settings menu and then tapping Date and Time. Next, you need to change the date and time of your current location, and then try to connect to Wi-Fi.

Decision 16: Modem firmware upgrade

Some Wi-Fi problems on Android phones are not due to the phone, but to the router used to connect to the wireless network. It is possible that the router is causing the problem and a firmware update is required to resolve the issue. Check if your router’s firmware is pending and update it. You may need to follow the router upgrade instructions in the manual, or get help for your router online.

After updating the router, try reconnecting the phone to the Wi-Fi network to see if the issue is resolved.

How to update my modem firmware – Read this PDF-tutorial from d-link (source)

Decision 17: Clear Wi-Fi Direct cache and data

If your Samsung Galaxy is unable to connect to the Wi-Fi network, one of the steps to solve the problem is to clear the Wi-Fi Direct cache and data. This solution works for all Samsung Galaxy phones up to the latest Samsung Galaxy S7 and S7 Edge. Deleting this data is not a problem because the phone automatically creates new cache files when the old ones are deleted. However, you run the risk of losing all the passwords stored there. So make sure you know the name and password of the network you normally connect to.

  • Go to the settings menu of the phone.
  • Connecting to applications
  • Click on the application manager and find Wi-Fi Direct under Everything.
  • Tap Wi-Fi Direct
  • Click on Delete data and confirm.
  • Click on Clear Cache and confirm.

Now restart your phone and try to use Wi-Fi. Check if the problem is solved.

Decision 18: Delete cache from Android phone

When Samsung Galaxy S5 users updated to Android Lollipop, many users reported that the Wi-Fi of the Samsung Galaxy S5 became slower after updating to Lollipop. This problem was solved by wiping the phone’s cache partition to create new cache files for the phone. If you are experiencing a similar problem when updating your phone, this solution may be helpful. Once the cache partition is deleted, new data is automatically created on the phone.

Clear cache on LG G5 / Clear cache on HTC ONE M9 / Clear cache on Nexus

  • Turn your phone off.
  • Press and hold the Volume Down and Home keys, and turn on the phone by pressing and holding the Power key.
  • When the Android icon appears on the screen, release the power button, but hold down the other two buttons until the menu appears on the screen.
  • Use the volume down button in the menu to highlight Clear Partition Cache.
  • Now press the power button to confirm the selection

When the process of deleting the cache file is complete, return to the same menu. Use the volume keys to highlight System restart now, which reboots your phone and returns it to normal mode. Connect to Wi-Fi and check if it works. This solution has proven especially useful when Wi-Fi is not working after a recent update or when it is not working due to corrupted system cache files.

Read more – Empty the battery of Android

Decision 19: Restore Android device to factory settings

This last solution, but the most efficient for Android, does not allow you to connect to the Wi-Fi problem. If you reset the unit to the factory settings, it will return to its original state. This means that all data, including your downloaded applications, will be lost. Therefore, it is necessary to backup your data before performing the factory reset. On all Samsung Galaxy phones, the phone’s settings menu allows you to back up your data before restarting the phone. You can use the built-in backup option, or you can manually back up your data to a computer, or use an application.

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After creating the backup, perform the following steps:

  • Go to the Settings menu on your Android phone.
  • Click on Backup and Reset. Depending on the version of Android you are using, you may see a similar option.
  • Now tap Factory reset
  • Press Reset Phone

It will take some time for the phone to be reset to factory settings and rebooted. Then try to check if your problem is solved after resetting to factory settings.

frequently asked questions

What should I do if my Samsung Galaxy phone cannot scan the Wi-Fi network?

It is commonly found on many Android phones. If you try to scan a hidden network, you will not be able to connect to that network. To resolve this issue, you can either disable the network if you have access to the network settings, or manually add the network to connect to it. To add a network manually, you need to know the network name (SSID) and password, and the type of encryption.

  • Activate Wi-Fi by going to the phone’s settings menu and pressing Wi-Fi.
  • Now press the button next to the icon to turn on Wi-Fi and start scanning for networks.
  • At the bottom of the screen you will find an option to add a Wi-Fi network. Click on it.
  • Enter the correct network name and password and click Connect.


What can I do if my Wi-Fi connection is constantly interrupted?

Is the Wi-Fi connection broken every time the phone goes into sleep mode? A connection problem usually occurs due to Wi-Fi settings that may cause the Wi-Fi connection to be lost when the phone is in standby mode. You can change the settings so that Wi-Fi is always on, so you don’t miss important emails or messages when your phone is idle. Go to the Wi-Fi settings to change the settings so that Wi-Fi is always on. See Decision 10 for more information.

What should I do if my Wi-Fi does not turn on?

Read an article about how Wi-Fi doesn’t turn on

TIPS: Make sure your case is closed.

What should I do if I am connected to WiFi but cannot access the Internet?

Restarting the unit 1 to 3 times may solve this problem. Otherwise, read WIFI but no Internet or try a full reboot.

Turn off the Android device by pressing

  • Activating airplane mode
  • Press and hold the power button for 7 seconds – to turn the phone off.
  • Remove the battery (3-5 minutes).
  • Press and hold the power button for 1 to 2 minutes
  • Replace the battery and turn the camera on
  • After 2 minutes, try to connect to Wi-Fi. Make sure flight mode is off.

What should I do if the Wi-Fi connection of my Galaxy phone is too slow?

Slow connections can be very annoying. None of us use a Wi-Fi connection that makes us wait too long when it comes to opening websites or watching videos. Many ISPs blame this problem on peak times, when many people connect to Wi-Fi at the same time. This is due to Wi-Fi channels where most users are on the same Wi-Fi channel at the same time.

An easy way to solve such a problem is to use the Wi-Fi Analyzer application. It is available in the Google Play Store and is relatively easy to download and install. It analyzes the network and helps you determine which channel is best for you.

Slow WiFi issues are very noticeable with the Galaxy series, especially with the Samsung galaxy s5.

  1. See Decisions 18, 17, 16 and 13.
  2. Most users have solved the problem by updating the firmware on their device or modem.
  3. In most cases, a simple reboot of the router is sufficient. You can try to perform a hardware reset of the modem. Most modems work this way:
  • Press and hold the reset button for 10 seconds. Some modems require you to use a pin and push it in with some force.
  • Unplug the modem and wait at least 5 minutes.
  • Reload

If you try to connect to the modem from a remote location or behind discrete walls, it will not work. Note that these are radio waves propagating along a uniform and straight path. If two or more walls are blocking you, there may be interference with your waves.

Another solution for slow Wi-Fi

1. Download the DNS SET
application. 2. Go to wifi and forget your current wifi
3. Select your current WIFI and restart
. 4. Open the DNS SET application and select AUTO-RUN.

Why is my Android reporting a Wi-Fi authentication error?

What does the verification problem mean?

If you get the message wifi authentication error occurred, it simply means that the network configuration of your Android device doesn’t match or doesn’t match the router’s network. This could be

  • You have entered the wrong password.
  • Incorrect SSID (Service Set Identifier – Wi-Fi network name)
  • Authentication or filtering by MAC address
  • Unauthorized wireless security (WPA/WPA2/AES, TKIP)
  • Incorrect radio mode (802.11a/b/g/n)
  • Wrong channels
  • Dynamic Host Configuration Protocol (DHCP)
  • Network address translation (NAT)

To solve these problems with wireless authentication

  1. Check the Wi-Fi password. Make sure Wi-Fi is visible when you connect to reduce possible errors.
  2. In most cases, your router will have a default SSID name, for example. B. Linksys, Netgear. If you have more than two networks with the same SSID, this can cause problems. On the other hand, some ISPs recommend not changing the SSID, as this can lead to authentication errors and other Wi-Fi-related problems. It is best to reset the SSID name to the default and consider using a similar name.
  3.  Consider enabling or disabling Mac address filtering in the router settings to limit access to the Wi-Fi network by Mac addresses. If this feature is enabled, make sure your address is enabled.
  4. Make sure you have the correct wireless security settings (WPA/WPA2) ETC. These are special forms of authentication and encryption defined by your ISP. They provide a degree of security and confidentiality. Try one or the other and see what works best for you. You can also use applications such as Fix Wifi and Wifi App.
  5. Switching from one radio mode to another. 5 GHz or 2.4 GHz. 802.11a/b/g/n is the standard for most wireless communication networks.
  6. Channel switching can not only speed up Wi-Fi, but also reduce interference, authentication failures, and IP address conflicts. If you download the WLAN application, you can easily change the channel or do it in the backend of your router.

A simple solution to the Wi-Fi authentication error:

  • Go to Wi-Fi settings and turn on airplane mode.
  • Go back to the Wi-Fi settings, tap the preferred network, and then tap Forget This Network.
  • Switching between flight modes disabled
  • Reconnect to the Wi-Fi network, (check the password again).

What to do if your WiFi still does not connect or cannot get an IP address?

  • Change the IP settings of the router. To do this, follow the instructions: Settings > Wi-Fi > Edit > Show Advanced Options, and then change the IP settings to Static.
  • Find the MAC address of the S5 in Wi-fi > Settings > Advanced and check if this address is present in your router. It is best to disable MAC filtering.
  • If the channel is very congested, the Wi-Fi speed will be affected. So try to go on a less crowded channel.

What should I do if the Android Wi-Fi does not turn on?

If your Android phone won’t turn on, turn off Wi-Fi and try to turn it on by turning it off, removing the phone’s battery (if the phone’s battery can be removed), and then waiting thirty seconds before turning it on again. Once the phone is turned on, turn on Wi-Fi and let the phone connect to the network. If the connection is successful, the problem is solved. You can read our complete guide on this problem: android won’t turn on or android wifi won’t turn on.

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However, if it still doesn’t work, the phone’s hardware may be faulty. If the phone’s internal wiring is faulty, it will not allow a Wi-Fi connection. To solve this problem, it is advisable to take the phone to a specialist who can solve the problem. If your phone is under warranty, you can get a replacement battery if the problem cannot be fixed.

Common and simple conditions that people overlook

  • Too many connected devices. IP address conflicts can occur when multiple devices use the same IP address on the same network. (Find the IP address of your router), Makeuseof writes a very good tutorial about it…..
  • My wifi discovery is down. Yes, people tend to look at this simple solution. According to the reports we analyzed, 3 in 10 users have Wi-Fi turned off.
  • Connecting to the wrong network. Furthermore, a simple piece of forgotten network information can solve the problem.
  • False information. Usually people forget their Wi-Fi password, with a simple cap or interval. Make sure the password is visible when you enter it.
  • The modem cables are not properly connected. This is a simple but effective way to solve this problem. 1 in 10 people notice this error.
  • Wi-Fi radio waves are blocked (radio waves of the electromagnetic spectrum). Things that block your Wi-Fi: Channels – Too many Wi-Fi networks in your area, for example. B. Your neighbor’s network and work. This problem can be solved by changing the channel or using the Wifi application. Electronic devices at home, such as radios and microwaves, can reduce or cause interference. May also correct the error when retrieving the IP address.
  • Your internet service provider. Contact your provider, it may be a global problem, downtime or outages.

Samsung Galaxy Tab does not connect to Wi-Fi

Samsung Galaxy Series tablets are prone to Wi-Fi instability. However, there are many ways to fix the Wifi problem on the Tab 3 and they are explained in detail here.

If your Samsung Galaxy tablet is not connecting to the internet, these simple solutions may work. Consider connecting to the network while it connects, quickly disconnect the Wi-Fi connection, and then try to connect again – this is the user-given solution.

Change the date and time – to do this, tap the app on the home screen and go to Settings > Date and time > Automatic date and time and uncheck the box that marks the option to set the time and date. Click successively on these options to set the correct time and date.

Sometimes users also need to configure a Wi-Fi standby policy that can solve the problem. Here’s how:

  • On the home screen of the Galaxy Tab 3, go to Menu > Apps > Settings > Wi-Fi settings.
  • Then click on the menu button and click on Advanced.
  • Here, click on the Wi-Fi standby policy option.
  • The options will appear on the screen, e.g. B. When the screen is off, which automatically turns off Wi-Fi in standby, and another option Never when connected.
  • So choose the one that suits you best and leave the default setting Never.

In most cases, these solutions will work: Samsung galaxy tab 3, tab pro, tab 1o, tab S2, tab E, tab 7 and tab 4.

What other tablets would this work on?

Tablets like B. :

Google Pixel C,

Sony Xperia Z4 tablet,

Google Nexus,

Sony Xperia Z3 Compact tablet,

Amazon Fire HD and

Lenovo Yoga Tab

Change the encryption algorithm. You can access the website at the following address

  • Links –
  • 3Com –
  • D-Link –
  • Belkin –
  • Netgear –

What about other Android phones like Galaxy Note, LG G, HTC, SONY XPERIA, Xiaomi, Nexus and MOTO X?

Most of the above solutions work for these Android devices.

Complaints about LG smartphones like the LG G3 and more recently the LG G5.

LG G5’s latest Wi-Fi complaints: About Hajarat

I have the same problem with the wifi is not working and I have to reboot many times in lg g3 mobile to solve this problem and also I have a network problem, sometimes stop calling and the mobile network is in unsustainable mode, I have tried many ways to solve this problem but it does not work.

About blackdogdisc.

AT&T D850. I did everything, and I still do. I rebooted the system. OTA update for Marshmallow. It always is. It’s a mess. He sees nets in the area… maybe eight… then he sees one. then nothing. then six. then two. If you find it and hit the Connect button, it will either reset itself completely and not appear…. or it will save it again. Sometimes I can get it to connect to the right network… then it disappears after ten seconds….. Or everything’s fine for five minutes… and as soon as I do something… dead. I’ve probably spent over 20 hours trying to figure it out, and I’ve realized that this phone is going to the scrap heap….. for this little hardware problem… The whole phone is now unusable. For two years everything was fine…. Suddenly, one day, the Wi-Fi is no longer usable. It’s so frustrating. No more LG… Never.


Sony Xperia Z Wi-Fi bypass

Go to service mode and fix the WIFI error that occurred in your Sony Xperia Z.

  • Go ahead:
  • Telephonist
  • Enter:*#*#7378423#*#*
  • The service mode appears
  • Press test
  • Scroll down and select WLAN
  • It automatically scans and connects to an available network.

Also deactivate the endurance mode. You can check if it is disabled by going to Settings > Power Management > Endurance Mode.

Wi-Fi connection problem on Nexus


  • Wi-Fi is on while you sleep: Always
  • Scanning is always possible: On the website
  • Avoid bad connections: Exit – Wireless & Network> Wi-Fi> Click the menu button> Wi-Fi advanced, next time uncheck Avoid bad connections.
  • The Wi-Fi bandwidth is set to 2.4 GHz only.
  • Wi-Fi optimization: always on

You always have the option to configure the IP. You can do this pretty easily: Select Settings, go to Wi-Fi, click the network you want to connect to, and then select Change Network. Select Show Advanced Options and under IP Settings, select Static.

These problems and their solutions have been found to work on the Samsung Galaxy S3/S2, Samsung Galaxy S4, Samsung Galaxy S5, Samsung Galaxy S6, S6 Edge, and the latest Samsung Galaxy S7 and S7 Edge. They also work well for Samsung Galaxy Note series devices, including the Samsung Galaxy Note 4 and Samsung Galaxy Note 5 tablets. You will find these solutions useful and easy to use. Our goal is to help you get your phone back in working order without having to take it to a professional. However, if these solutions don’t work, you should take your phone to a repair shop or Samsung store.

You can also read: How to fix the overheating problem on Samsung Galaxy S7

frequently asked questions

Why can’t my phone connect to Wi-Fi when others can?

If your Android phone won’t connect to Wi-Fi, first check that your phone isn’t in airplane mode and that Wi-Fi is turned on on your phone. If your Android phone claims to be connected to Wi-Fi but nothing starts, you can try forgetting the Wi-Fi network and then reconnecting to it.

What should I do if my phone cannot connect to WiFi?


Why doesn’t my Android phone automatically connect to WiFi?

Android 11 has a new button in the Wi-Fi network settings called Auto Connect. If disabled, the unit will not automatically connect to this network when it is detected. This is a different option than the Connect to public networks option that has existed in Android for years.

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