Common iPhone 13 Problems and Solutions

iPhone 14 series were introduced recently, in September so it will take some time for people to move to the iPhone 14 from the iPhone 13. Recent speculations indicate that some individuals feel Apple has not included many new features in the 14 series. This will undoubtedly cause buyers to evaluate two kinds of phones and make a difficult choice over whether or not to move to the new series. This article will introduce the major issues of the 13 and its versions to you so that you can determine whether they are fixable or if you should switch models.

With iPhone 13 series, including the 13, 13 Mini, 13 Pro, and 13 Pro Max, Apple introduced several ground-breaking technologies, such as a dual-camera system, ultra-fast 5G, and the company’s first-ever 120Hz display in 2024. Interestingly, users of 13 models are often reporting flaws with Widgets, Apple Music, the Unlock with Apple Watch function, 13 activation issues, excessive standby battery consumption, etc. What are the common iPhone 13 issues and how to solve them?

The touch screen on certain iPhone 13 devices is unresponsive


According to some consumers, the iPhone 13 series aren’t reacting to taps. Particularly, the iPhone sometimes requires numerous touches before recognizing your input. With Tap to Wake, the lock screen, and iOS-wide occurrences, the issue recurs. The screen’s upper corners seem to be more susceptible to this problem.

How to solve it: Rather than being a hardware issue with the iPhone 13, this seems like a software upgrade. This issue is expected to be solved in the newer iOS versions.

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iPhone 13 Pro cannot take HDR photos

Sincerely, it is not a brand-new issue since customers complained that the iPhone 12’s Smart HDR feature was broken before. On the 13 Pro, unfortunately, some customers are having this issue. Customers began to protest that the 13 Pro isn’t capable of HDR photography as soon as the devices were delivered to them. We are aware that having these problems on Apple’s more powerful devices is irritating, but the reality is reality.

How to solve it: Apple should have acknowledged the issue as several people have reported it, and it is anticipated that it will provide an OTA update to fix the HDR issue on the 13 Pro.

The iPhone 13 is unable to use 5G sometimes


There have been reports of 13 Pro and 13 Pro Max 5G/LTE cellular data difficulties. Some people are dissatisfied with 5G’s speed. Please be aware that a weak 5G signal may prevent you from using the iPhone 13 series to access rapid 5G internet.

How to solve it: Check out the following troubleshooting steps if you’re trying to repair 5G not functioning on an iPhone 13 series:

  • Examine your SIM
  • Make sure 5G is turned on
  • Review your plan
  • Switch to aeroplane mode


Please be aware that every smartphone will heat up while in use before we continue to fix this issue. But if it consistently overheats or heats up unnaturally, it is cause for worry. Unsurprisingly, people have complained about their 13 Pro and 13 Pro Max overheating.

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How to solve it:

  • Turn off your phone. After letting it cool for a bit, switch it ON.
  • Please remove your iPhone 13 Pro’s protective cover since it prevents the phone from cooling down.
  • Make sure to keep your phone in the shade for a while.

These are the fastest and easiest solutions for sure. If you cannot use your iPhone for a long time because of overheating it is recommended to request a technician’s service to understand the problem and solve it correctly.

Problems with Apple CarPlay


Users have reported issues while attempting to pair their iPhone 13 Pro Max with Apple CarPlay. The screen remains blank when the connection fails even though Siri responds.

How to solve it: This issue cannot be bypassed, and standard troubleshooting procedures may be tried. You might try a different USB cable if you’re experiencing issues with a wired connection. Check the Wi-Fi and Bluetooth settings to make sure they are both turned on for wireless connectivity. Make sure CarPlay is turned on. You can start the CarPlay installation procedure again from the beginning.

Some issues related to Apple Music

The iPhone 13 was released with rumours that iCloud-restored iPhones were unable to play Apple Music. Specifically, the problem prevents you from using Sync Library on your device and prevents you from accessing the Apple Music collection.

How to solve it: Go to your device’s settings and then to General > Software Update. Follow the on-screen instructions by selecting Download and Install or Install Now.

iPhone 13 Sound issues

The speakers of the iPhone 13 should provide loud, clear sound. However, if your sound begins to crackle or sound muffled, you may try the following before contacting a repair service:

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Ensure that your SIM card is properly positioned in the slot

  • If you realise a rapid decline in call quality, you should restart your iPhone.
  • If your phone’s microphone stops functioning abruptly or begins sporadically dropping out, consider rebooting your device.
  • If the microphone remains broken, you may attempt to restore it from a backup.

Battery problem

Did you purchase the new iPhone 13 because of its exceptional battery life? Most Apple aficionados did. In reality, a recent real-world test revealed that after 24 hours of usage, the iPhone 13 mini had around 20-30% remaining battery life. There can be several symptoms of a damaged iPhone 13 battery, like a slow, not charging battery, or swollen battery. Almost all models face similar negative issues regarding iPhone batteries. You can click here to learn more about them.

How to solve it:

  • Ensure that all of your applications are updated to the most recent version
  • Disable any superfluous functions or settings that are consuming battery life
  • If you don’t need location services, just switch your location off
  • If none of the above works, reset your device

You can apply the solutions provided by this article since they are tested and reliable, however, for the more serious issues it is recommended to get professional direction and solution from technicians.